Help
Frequently
Asked Questions
Everything you need to know about ordering, shipping, sizing, and care. Still have a question? Email us any time at support@quietcoast.shop.
How long will my order take to ship?
All products are expected to ship within 5–7 business days after your order is placed. Business days exclude weekends and holidays. Shipping transit time begins after your order leaves our facility.
How much is shipping?
Shipping is free on orders over $150. Orders under $150 ship for a flat $12.50. We currently ship within the United States only.
What is your return policy?
All Quiet Coast purchases are final sale. Once an order has been placed, we cannot accept cancellations, returns, or exchanges. Please review your products, sizes, quantities, shipping address, and payment information carefully before completing your purchase. See Shipping & Returns for the full policy.
My item arrived damaged or incorrect — what do I do?
If you receive an incorrect, damaged, or defective item, please contact support@quietcoast.shop promptly with your order number and photographs of the item and packaging, and we'll review the issue.
What sizes do you offer?
The Offshore Crew comes in two sizes, XS/S and M/L. Accessories such as the Après Sea Claw Clip and the Dockside Tote are one size. See our Size Guide for fit details.
Why does my Offshore Crew look slightly different in colour?
The Offshore Crew is made from 100% custom-dyed terry cotton. Because each garment is custom dyed, slight variations in colour may occur — making every piece a little bit unique.
How do I care for my pieces?
Care varies by product and is listed on each product's page. In general: wash cold, avoid bleach, and lay flat or tumble dry low. Custom-dyed fabrics may naturally soften and fade slightly over time.
How can I contact you?
Email support@quietcoast.shop — we're happy to help with sizing, orders, or anything else.